Frequently Asked Questions
Q: How long does FREE SHIPPING usually take for me to receive my order?
A: Depending on the weight, orders over one pound (3 soap bars) are sent USPS Priority, orders under one pound are sent USPS Standard Ground. Shipping times also depend on which region of the United States your package is heading to, for instance, it may take an extra day for west coast addresses since we operate on the east coast, and shipping times are subject to the carrier on holidays. Priority shipping commonly delivers within 2-3 days of shipment and ground shipping commonly delivers within 3-4 days!
Q: Is soap BAD for sunburn?
A: Truth is, the wrong soap can be the most terrible sunburn agitator. Reason being, you absorb the water you bathe in, so that first shower after you get sunburned is vital, as your skin is super thirsty. But, if you use right soap, it can significantly reduce sunburn faster than any other method. The soap your use soaks in faster and deeper, because it gets absorbed in with the fresh water. So, when someone says soap is terrible for sunburned skin, they are still 99% correct, because now there’s ONE soap that’s good for sunburn!
Q: How does the Sunburn Soap work so fast?
A: After getting burned, your skin is really dehydrated and in a damaged state. So, the very first shower you take after getting burned, your skin is like a sponge, absorbing the water and ingredients you use to bathe. Our soap contains certified organic ingredients like aloe, honey, rice bran oil, and marshmallow root, to deeply infuse your skin and help calm irritation and inflammation.
Q: What is the difference between the Sunburn Soap and the Suntan Soap?
A: The main difference between the two is that Sunburn Soap is for someone who is sunburned, with no supporting tan. The Suntan Soap is more for a person who has a base tan already but may have stayed in the sun a bit longer than they should have, but both soaps will ease redness, sticky inflammation and irritation.
Q: What does ‘Fragrance Free’ even mean?
A: Fragrance free means that we don’t use artificial fragrance oils, labeled “Fragrance” or “Parfum” on ingredients lists. However, it doesn’t mean that the product won’t have a scent. It just means no fragrance oil was used to scent the product. Fragrance oils are often made with toxic, hormonally disruptive ingredients, and are generally harmful to the human body.
These are not to be confused with Essential Oils that are naturally extracted from plants, and known to benefit those who don’t have acute allergies to them. Fragrance oils are a common additive to everyday household products, such as dish soap and laundry detergent. For individuals that are sensitive to them, avoiding fragrance oil is harder than it sounds. Walk into any building, and there’s either a scented wall plugin, or someone wearing way too much cologne/perfume. It is so ubiquitous that fragrance oil is actually now becoming known as the new “secondhand smoke”.
Q: Are your products purely organic?
A: Our philosophy is to make our products with all-natural, certified, organic ingredients.
Q: How do I make my soap bar last longer?
A: There are many ways to help your soap bar last longer, check out our blog about it here.
Q: Which soap should I use for a skin condition?
Q: What is Sodium Lactate? Is it natural?
A: Sodium Lactate is the natural salt of lactic acid. It’s also an important component of your skin, and is vital to maintaining proper moisture. When used regularly, it can improve signs of aging, stimulate collagen production, and firm your skin.
Q: Do you use LYE in your soap? Is your soap hot or cold processed?
A: Yes, anything claiming to be actual soap is made with lye; either Sodium Hydroxide or Potassium Hydroxide, however there is never any hydroxide remaining in our finished product. Our soap is always made with the cold process method, meaning that the soap is not forced through curing by “cooking” it at high temperatures.